Website Policy

You accept our website policy


This Website Policy (“Policy”) sets out how My UAE Licence uses your personal data when you visit this website.

This website ( is administered and operated by My UAE Licence registered with the Fujairah Free Zone Authority, U.A.E. My UAE Licence is the data controller with respect to your personal data used on this website.

My UAE Licence reserves the right to change (sections of) this Policy at any time and without notice. It is recommended that you review this Policy periodically for changes.

Personal data My UAE Licence collects

The personal data My UAE Licence collects about you when you visit and use this website include the following:

Information you provide to My UAE Licence. We collect data that you choose to provide to My UAE Licence when filling out enquiry forms on this website, when subscribing to e-mail alerts (eAlerts), when downloading publications or other documents from our websites or when otherwise corresponding with My UAE Licence on this website. Such data includes your first name and surname, job title, email address, telephone number, geographic region and information about your preferences and interests (such as topics and services).

Information automatically collected. Whenever you visit or interact with this website, we automatically collect data about your visit. Such information includes IP address and other unique identifiers for the computer, mobile or other device you use to access this website and any referring website. We gather such information through cookies and other web technologies. More information on the use of cookies can be found in our Cookie Policy below.

Purpose for which My UAE Licence uses personal data

My UAE Licence collects and uses your personal data for the purposes described below and on the following lawful bases:

For our legitimate (business) interests. Our legitimate interests include to analyse visits to and use of this website, to improve and develop our services, to administer this website, to give you a better user experience, for internal operations including troubleshooting, to understand and measure the effectiveness of advertising, to deliver relevant advertising, data analysis, statistical and survey purposes, to generate aggregated statistics, to ensure the security of our services and website and to prevent fraud, hacking and spamming.

Based on your consent. We use your personal data based on your consent when you sign up to receiving our marketing communications through our website (e.g. through eAlerts) or otherwise expressly consent to the use of your personal data. You can withdraw your consent at any time by sending an email to [email protected] or by opting-out by following the opt-out instructions in the relevant marketing communication.

How My UAE Licence shares your personal data?

My UAE Licence does not share your personal data other than as described below:

Data controllers within My UAE Licence. Your personal data will be shared between the responsible My UAE Licence companies that may use your personal data as described in this Policy. An overview of the relevant responsible My UAE Licence companies can be found here.

Website hosting partners and processors. My UAE Licence engages third party vendors, service providers, and affiliated entities to provide services to My UAE Licence on behalf of My UAE Licence, such as support for the internal operations of this website, technical services (e.g. technical support), as well as related offline support services, data storage and other services.

Third parties in case of legal requirement. My UAE Licence also discloses your personal data if disclosure is required by law or in the context of an investigation, regulatory requirement, judicial proceeding, court order or legal process served on My UAE Licence, or to protect the rights or safety of the website, My UAE Licence or its affiliated companies.

Third parties with consent. My UAE Licence also discloses information about you, including personal data, to any other third party, where you have expressly consented or requested My UAE Licence to do so.

Third parties in case of a corporate transaction. In addition, your personal data may be disclosed as part of any merger, sale, transfer of My UAE Licence’s assets, acquisition, bankruptcy, or similar event.

Security measures taken by My UAE Licence

To protect your personal data My UAE Licence has implemented various security measures. Your personal data is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.

Please keep in mind that no website or internet transmission is completely secure. Therefore, My UAE Licence cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. My UAE Licence urges you to take steps to keep your personal data safe, such as closing your web browser when finished using this website.

Data retention

My UAE Licence will retain the personal data processed through this website for as long as necessary for the purposes for which the data was originally collected unless a longer retention period is applicable under any applicable laws.

International transfers

My UAE Licence may transfer and process any personal data you provide to My UAE Licence through this website to countries other than your country of residence. The laws of these countries may not afford the same level of protection to your personal data. My UAE Licence will therefore seek to ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer. More in particular for data transferred from the EU to countries outside the EU, My UAE Licence will ensure that it has entered into legally necessary contracts with recipients of your data, including standard contractual clauses as approved by the European Commission or other supervisory authority where required. The internal data transfers within My UAE Licence to countries that do not provide an adequate level of protection are covered by My UAE Licence’s Binding Corporate Rules.

Third party websites

This website contains links to third-party websites; if you follow these links, you will exit this website. While these third-party websites are selected with care, My UAE Licence cannot accept liability for the use of your personal data by these organizations. For more information, please consult the website policy of the website you are visiting (if such a policy is provided).

Your rights

To the extent applicable under laws, you can access the following rights by means of sending an email to [email protected]: right of access, right of rectification, right to erasure, right to object, right to restrict data processing and your right to data portability. Whenever reasonably possible and required under applicable laws, we will strive to grant these rights within one month.

You may revoke your consent for receiving marketing communications at any time, free of charge by following the instructions in any marketing communication. My UAE Licence will then stop sending you marketing communications.

In case you may have a question or complaint about how My UAE Licence processes your personal data, you can send an email to [email protected]. Alternatively, you may consider lodging a complaint with a supervisory data protection authority.